🔒 Privacy Policy

1. Introduction

Sprai respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following types of personal data:

Name

Email address

Phone number

Postal address

Photographs or videos (with consent)

Social media interactions and messages

Any other information you voluntarily provide

3. How We Collect Information

We collect information through:

Website contact forms

Facebook and social media messages or comments

Direct emails and phone calls

Community projects or service enquiries

4. How We Use Your Information

Your personal data is used for the following purposes:

Responding to enquiries and service requests

Managing customer relationships

Scheduling and providing quotes

Marketing (only with your consent)

Posting before/after work photos (only with permission)

Complying with legal obligations

5. Sharing Your Information

We do not sell or rent your data. We may share information with:

Service providers helping us operate our business (e.g., email platforms)

Legal or regulatory authorities if required by law

6. Data Storage and Security

We implement appropriate technical and organisational measures to secure your personal data. All data is stored in password-protected systems, and access is limited to authorised personnel only.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Correct or update your data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time

To exercise your rights, contact us at: hello@sprai.uk

9. Cookies and Website Tracking

Our website may use cookies and analytics tools to understand visitor activity and improve the user experience. You can disable cookies through your browser settings.

10. Policy Updates

We may update this privacy policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this policy or how we handle your data, please contact: [Your Business Name]
Email: hello@sprai.uk